We all do dumb things now and then. How many of us have pressed the wrong key on our keyboard or clicked the OK button in the wrong dialog box that causes changes to important settings that will alter your computers behavior and sometimes crash your system? Remember when computers were “new” to you and how fearful you were in thinking one wrong click or key command would destroy your computer?
Luckily, short of placing magnets all over your box or demolishing it with a sledge hammer, the consequences aren’t quite that dire (even though it feels like it at times). Debra Littlejohn Shinder, a technology consultant, trainer, and writer, has created a list of common missteps that we all should share with our users to help them steer clear of preventable problems. I’ve listed them below and you can click here to read more into each step.
1. Plug into the wall without surge protection.
2. Surf the Internet without a firewall.
3. Neglect to run or update antivirus and anti-spyware programs.
4. Install and uninstall lots of programs (especially betas).
5. Keep disks full and fragmented.
6. Open ALL attachments.
7. Click on everything. (How many of us see this every day?)
8. Share and share alike.
9. Pick the wrong passwords.
10. Ignore the need for a backup and recovery plan.
Technology may be changing at a lightning-fast pace, but one thing remains constant: Users make mistakes with their computers. Sometimes, the mistakes are just slip-ups that could happen to anyone (ourselves included). But other times, an avalanche of issues is unleashed simply because a user didn’t know any better. It may look like they’ve done something dumb, but if we haven’t taught them better habits, we’ve done something even dumber.
I encourage all to read her article on “10 dumb things that users do that can mess up their computers” and share it with your users to help them along the way.
Filed under: Applications, Co-location, Hosting, IT Security, Linux, Programming | Tagged: Antivirus, computer, Consultant, Deb Shinder, Environment, Internet, IT Security, keyboard, knowledge, Mailinator, Mistakes, Network, PHP, Protection, Self-managed hosting, social networking, Spyware, Technology |