Free Webinar Hosted by PEER 1 Offers Strategic Insight on Issues Surrounding SaaS Development
PEER 1 will host a free webinar with partners OnDemand Solutions and Mural Ventures, Tuesday, June 24 at 2 p.m. EDT. In this first-time event, industry experts will share their extensive experience and innovative methodologies that have helped ISVs build successful and profitable Software as a Service (SaaS) applications. Attendees will learn how to escape pitfalls that have hobbled other ISVs, potentially saving their businesses thousands of dollars.
SaaS is here to stay, with an estimated 25 percent of all software delivered in the next few years expected to be SaaS, according to Gartner projections. As successful SaaS companies know, in order to take advantage of the considerable benefits of this delivery method you must run your company in a completely new and different way rather than rely on the traditional methods. This webinar will help companies avoid many of the more common mistakes.
What: Free webinar on “The Seven Deadly Mistakes of ISV SaaS Offerings,” which include:
Cannibalizing your current revenue by providing your existing offering to the same customers
Underestimating the power of and need for customer service in the SaaS model
Offering free trials that don’t convert prospects to customers
Underestimating the importance of web-centricity for marketing, sales and support
Who: Featured speakers
Mike Jalonen, CEO, OnDemand Solutions
Jeff Hagins, Partner and CTO, Mural Ventures
Robert Miggins, Vice President of Business Development, PEER 1
“We are very pleased to be offering this valuable webinar along with our partners,” said Robert Miggins, vice president of business development for PEER 1. “Through our experiences we have found there are many reoccurring key issues that business owners and developers alike are unaware of. Through this presentation we will give listeners practical steps and insight to address these issues and in turn increase customer reach and satisfaction.”
About PEER 1
PEER 1, a leading online IT infrastructure provider, believes in the limitless opportunity of the Internet and the business growth and continuity it provides for its more than 10,000 customers. PEER 1 delivers highly scalable managed hosting and co-location solutions to ensure customers’ online presence is always fast, always available. Since 1999, PEER 1 has grown to include data centers and network points of presence in 17 major cities across North America and Europe. Serving a variety of companies, PEER 1 offers solutions that grow through every stage of web commerce, regardless of company size. The company’s headquarters are in Vancouver, Canada and the stock is traded on the TSX under the symbol PIX. For more information visit: http://www.peer1.com.
About ODS
OnDemand Solutions provides business and technical services to established and startup organizations who are already using, or who are looking to use, the OnDemand or “Software as a Service” (SaaS) delivery model. Our services and best practices are designed to rapidly develop and launch new OnDemand and SaaS businesses, accelerate growth for organizations with a current SaaS offering, and assist independent software vendors (ISVs) to convert from a perpetual license model to a subscription revenue model.
About Mural Ventures
Mural Consulting is a specialized team of Software-as-a-Service experts. We work with ISVs and Service Providers to create SaaS strategies that drive real actions, and then execute those actions side-by-side with our clients. We deliver business success in the fast-changing, competitive SaaS environment. Mural has conducted over 300 executive SaaS business design sessions globally. From that experience, we’ve assembled 8 Key Success Factors for SaaS success. These KSFs form the foundation for all of our strategy and execution services.
There are many things that are not boldly announced when visitors view our website. There is also a lot of misconception around the internet when people look at ServerBeach and our support or policies. I’ve decided to list a few things here that many people just aren’t aware of when considering using ServerBeach.
Did you know -
* Technical support is available 24 hours a day, 7 days a week.
* Our Customer Service is available by telephone 24 hours, 7 days a week.
* At ServerBeach you have a dedicated Account Manager.
* Our DCops is available around the clock and there for all of your maintenance needs day or night.
* Server reloads are 100% FREE!
* Our forums are full of great people (both ServerBeach employees and customers) willing to assist other customers.
* By logging into the MyServerBeach customer portal you can
Reboot your server
Reload your server
Rescue your server
View Flash Tutorials on the different Control Panels that we offer
Manage your own DNS
View your payment history
…and so much more!
Have you ever submitted a ticket and needed it to be escalated or wondered what the status of your ticket was? Maybe you just want a quick update? Give us a call any time, day or night and find out instantly!
At ServerBeach, we are committed to customer satisfaction. If you have a question, give us a call. Or if you just want to say hello, give us a call! As a matter of fact, if you happen to be local to San Antonio, Texas or just visiting in town stop by our office, say hello and come meet the Teams!
I announce this a lot on our customer forums and I’d like to add it here as well - You can find me on the ServerBeach Forums as “QT” and I am always available via chat, private message on our forums, and e-mail. Don’t hesitate to share your comments, ask your questions, or just introduce yourself. All of us at ServerBeach look forward to meeting new people and building great relationships, so come say hello!
I’ve decided to re-post an article that I stumbled on this morning over at Computer World. If you have a funny (true) story that’s taken place in your IT world, feel free to send it my way and I’ll post it here.
This IT pilot fish works for a small, privately owned retail chain — and that means a tight ship, budgetwise. “All six of our servers were on one UPS capable of running the entire computer room for 20 minutes,” says fish.
“One summer afternoon we heard a zap and sizzle outside the building, and half of our electrical supply went out. Some lights and outlets worked, some didn’t. And, of course, the entire computer room was dark.”
The four-member IT department races to the server room and quickly comes up with a plan. First step: They’ll run a 100-foot heavy-duty orange extension cord to the one working outlet within reach.
Next step is attaching a UPS that, in turn, will have two power strips plugged into it. Into the power strips are plugged six more UPSes, one for each server and its attached peripherals.
One by one, the servers are shut down, connected to the new jerry-rigged electrical source and powered back up.
“About half way through this adventure, an end user poked her head through the door and asked if it was OK to continue to use the server applications during the blackout,” fish says. “We all glanced at each other, and the VP of the department answered, ‘Of course! We’re up on the B.O.C.!’
“The end user then proceeded to walk down the hallway, announcing in a loud voice to the other users that they could continue to work, as the B.O.C. network was up and running.
“We had to close the door tightly and stifle our laughter at this announcement, as we couldn’t let her know that B.O.C. was an acronym for ‘big orange cord.’”
If you’d like to see your story posted on the ServerBeach Blog, please send it to me at cpugsley@serverbeach.com.
I was taking some pictures around the office the other day and the staff decided to get together and have a little fun. I wanted to share a couple of the pictures that we took and give you a chance to see some of the people that you speak with from time to time. In this picture you will see our developers, sales and account managers, billing, IT, DCops, technical support, business dev., and marketing. If you’re one of our customers and you speak to us pretty regularly, or even just a couple of times - shoot me an e-mail with the name of the employee and I’ll be happy to point them out so you can put a face to a name: cpugsley@serverbeach.com.
PEER 1, the parent company of ServerBeach, has launched today a new video contest and is giving away $10,000 in prizes to the winner! Along with the contest, the company has released the second episode of it’s award-winning short series “Growing Pains” which follows the trips and follies of a home-based business startup that grows quickly out of control causing new employees and servers to take control of the home.
PEER 1 is giving it’s viewers of the episode the opportunity to create their own growing pains video that shows their personal experiences for a chance to win a prize package of 12 months of free managed hosting, a 15-inch MacBook, and a Sony HD camcorder, at a total value of $10,000.
To watch the new episode of Growing Pains and enter the $10,000 Giveaway Contest, go to www.peer1.com/growingpains
Good Luck!
Episode 2 – “A Walk in The Park.” Some time after being tossed out of the house, Todd and Janet try to mend fences over a nice walk in the park. All seems well and the moment feels right, or so Todd thinks.
“An effective web design is one in which your users are able to find information quickly and in a logical fashion.”
We all visit websites, leaving many of them quickly for any of the following reasons:
Loads too slowly
Too hard to navigate around
Information you’re searching for seems like a game of hide ‘n seek
If you’re interested in analyzing and optimizing your page layout Six Revisions has posted some extremely useful tools that you can use to help.
A couple of tools listed on that site include -
ClickHeat, which is an open source visual tool for showing “hot” and “cold” zones of a web page. It allows you to see which spots users click on most, and which spots are being ignored
Crazy Egg, who offers a myriad of analytical tools to help you visualize what visitors are doing.
Check out the rest of that list and see if your site can benefit from any of those tools.
I ran across a YouTube channel today about online marketing. It’s huge - as of this morning its had 201,532 views. The host Charles Lewis is an online marketer for Pop Labs who goes by the name of “The Poetic Prophet” . He likes to rap about his subject of expertise, SEO. His videos are not only entertaining, they’re remarkably informative.
