ServerBeach had two pipes, one for redundancy, and YouTube was using one and a half of them, with rest of its customers limited to just half of the one left. ServerBeach had a great plan, $129 month for unlimited data. “They weren’t necessarily prepared for a service like YouTube.”
He’s right. We weren’t quite ready for their explosive growth, but found a way to manage. We captured our sentiments in this tongue-in-cheek video send off to the YouTube gang (who btw, loved it!) after they moved their last servers from the Beach over to Google.
Free Webinar Hosted by PEER 1 Offers Strategic Insight on Issues Surrounding SaaS Development
PEER 1 will host a free webinar with partners OnDemand Solutions and Mural Ventures, Tuesday, June 24 at 2 p.m. EDT. In this first-time event, industry experts will share their extensive experience and innovative methodologies that have helped ISVs build successful and profitable Software as a Service (SaaS) applications. Attendees will learn how to escape pitfalls that have hobbled other ISVs, potentially saving their businesses thousands of dollars.
SaaS is here to stay, with an estimated 25 percent of all software delivered in the next few years expected to be SaaS, according to Gartner projections. As successful SaaS companies know, in order to take advantage of the considerable benefits of this delivery method you must run your company in a completely new and different way rather than rely on the traditional methods. This webinar will help companies avoid many of the more common mistakes.
What: Free webinar on “The Seven Deadly Mistakes of ISV SaaS Offerings,” which include:
Cannibalizing your current revenue by providing your existing offering to the same customers
Underestimating the power of and need for customer service in the SaaS model
Offering free trials that don’t convert prospects to customers
Underestimating the importance of web-centricity for marketing, sales and support
Who: Featured speakers
Mike Jalonen, CEO, OnDemand Solutions
Jeff Hagins, Partner and CTO, Mural Ventures
Robert Miggins, Vice President of Business Development, PEER 1
“We are very pleased to be offering this valuable webinar along with our partners,” said Robert Miggins, vice president of business development for PEER 1. “Through our experiences we have found there are many reoccurring key issues that business owners and developers alike are unaware of. Through this presentation we will give listeners practical steps and insight to address these issues and in turn increase customer reach and satisfaction.”
About PEER 1
PEER 1, a leading online IT infrastructure provider, believes in the limitless opportunity of the Internet and the business growth and continuity it provides for its more than 10,000 customers. PEER 1 delivers highly scalable managed hosting and co-location solutions to ensure customers’ online presence is always fast, always available. Since 1999, PEER 1 has grown to include data centers and network points of presence in 17 major cities across North America and Europe. Serving a variety of companies, PEER 1 offers solutions that grow through every stage of web commerce, regardless of company size. The company’s headquarters are in Vancouver, Canada and the stock is traded on the TSX under the symbol PIX. For more information visit: http://www.peer1.com.
About ODS
OnDemand Solutions provides business and technical services to established and startup organizations who are already using, or who are looking to use, the OnDemand or “Software as a Service” (SaaS) delivery model. Our services and best practices are designed to rapidly develop and launch new OnDemand and SaaS businesses, accelerate growth for organizations with a current SaaS offering, and assist independent software vendors (ISVs) to convert from a perpetual license model to a subscription revenue model.
About Mural Ventures
Mural Consulting is a specialized team of Software-as-a-Service experts. We work with ISVs and Service Providers to create SaaS strategies that drive real actions, and then execute those actions side-by-side with our clients. We deliver business success in the fast-changing, competitive SaaS environment. Mural has conducted over 300 executive SaaS business design sessions globally. From that experience, we’ve assembled 8 Key Success Factors for SaaS success. These KSFs form the foundation for all of our strategy and execution services.
There are many things that are not boldly announced when visitors view our website. There is also a lot of misconception around the internet when people look at ServerBeach and our support or policies. I’ve decided to list a few things here that many people just aren’t aware of when considering using ServerBeach.
Did you know -
* Technical support is available 24 hours a day, 7 days a week.
* Our Customer Service is available by telephone 24 hours, 7 days a week.
* At ServerBeach you have a dedicated Account Manager.
* Our DCops is available around the clock and there for all of your maintenance needs day or night.
* Server reloads are 100% FREE!
* Our forums are full of great people (both ServerBeach employees and customers) willing to assist other customers.
* By logging into the MyServerBeach customer portal you can
Reboot your server
Reload your server
Rescue your server
View Flash Tutorials on the different Control Panels that we offer
Manage your own DNS
View your payment history
…and so much more!
Have you ever submitted a ticket and needed it to be escalated or wondered what the status of your ticket was? Maybe you just want a quick update? Give us a call any time, day or night and find out instantly!
At ServerBeach, we are committed to customer satisfaction. If you have a question, give us a call. Or if you just want to say hello, give us a call! As a matter of fact, if you happen to be local to San Antonio, Texas or just visiting in town stop by our office, say hello and come meet the Teams!
I announce this a lot on our customer forums and I’d like to add it here as well - You can find me on the ServerBeach Forums as “QT” and I am always available via chat, private message on our forums, and e-mail. Don’t hesitate to share your comments, ask your questions, or just introduce yourself. All of us at ServerBeach look forward to meeting new people and building great relationships, so come say hello!
I was taking some pictures around the office the other day and the staff decided to get together and have a little fun. I wanted to share a couple of the pictures that we took and give you a chance to see some of the people that you speak with from time to time. In this picture you will see our developers, sales and account managers, billing, IT, DCops, technical support, business dev., and marketing. If you’re one of our customers and you speak to us pretty regularly, or even just a couple of times - shoot me an e-mail with the name of the employee and I’ll be happy to point them out so you can put a face to a name: cpugsley@serverbeach.com.
PEER 1, the parent company of ServerBeach, has launched today a new video contest and is giving away $10,000 in prizes to the winner! Along with the contest, the company has released the second episode of it’s award-winning short series “Growing Pains” which follows the trips and follies of a home-based business startup that grows quickly out of control causing new employees and servers to take control of the home.
PEER 1 is giving it’s viewers of the episode the opportunity to create their own growing pains video that shows their personal experiences for a chance to win a prize package of 12 months of free managed hosting, a 15-inch MacBook, and a Sony HD camcorder, at a total value of $10,000.
To watch the new episode of Growing Pains and enter the $10,000 Giveaway Contest, go to www.peer1.com/growingpains
Good Luck!
Episode 2 – “A Walk in The Park.” Some time after being tossed out of the house, Todd and Janet try to mend fences over a nice walk in the park. All seems well and the moment feels right, or so Todd thinks.
ServerBeach is a self-managed dedicated server provider built on the rock solid PEER 1 network. We give you a server loaded up with power, bandwidth, DIY tools, and support:
24/7 Support
24/7 Live Person available by Phone
Personal Account Manager
Lots of Bandwidth
Free Reloads
Free Rapid Reboot
Free Rapid Rescue
Rock Solid Network Infrastructure
Choose between 3 data centers across the US: East Coast, West Coast, Central
Check out the server packages in Categories 3 and 5 that we have to offer and get free setup + 1GB RAM.
From left to right - Angela Ramirez - Manager of Client Loyalty, Allison - Customer Service, and Amy - Billing Department.
Employees of the ServerBeach San Antonio division partied it up and got their game on at Dave and Buster’s last Thursday to celebrate the ServerBeach10,000 server milestone. Ted Smith, Vice President of Operations was able to join in on the fun while visiting San Antonio. We had food, drinks, gaming competition and ServerBeach Trivia. Congrats to Team #4 for winning the gaming competition. Jim Bair, DC Ops Technician and previous customer to ServerBeach, won the ServerBeach Trivia with only missing five answers out of 21. Congrats Jim! Some of the trivia questions related back to the beginning days of ServerBeach, such as:
What is the name of the person who founded ServerBeach?
What year was ServerBeach founded?
What was the name of building where the first ServerBeach datacenter and office were located?
All of the employees sported some cool limited edition 10,000 t-shirts (see pic). The purpose of this event was to recognize a huge accomplishment for ServerBeach and for the PEER 1 company. When PEER 1 acquired ServerBeach 3.5 years ago, SeverBeach had approximately 4,500 servers. We have now more than doubled our server count and tripled in revenue growth. This couldn’t have been done without the hard work from employees all across the PEER 1 organization.
