ServerBeach Blog

From left to right - Angela Ramirez - Manager of Client Loyalty, Allison - Customer Service, and Amy - Billing Department.

Employees of the ServerBeach San Antonio division partied it up and got their game on at Dave and Buster’s last Thursday to celebrate the ServerBeach 10,000 server milestone. Ted Smith, Vice President of Operations was able to join in on the fun while visiting San Antonio. We had food, drinks, gaming competition and ServerBeach Trivia. Congrats to Team #4 for winning the gaming competition. Jim Bair, DC Ops Technician and previous customer to ServerBeach, won the ServerBeach Trivia with only missing five answers out of 21. Congrats Jim! Some of the trivia questions related back to the beginning days of ServerBeach, such as:

1. What is the name of the person who founded ServerBeach?
2. What year was ServerBeach founded?
3. What was the name of building where the first ServerBeach datacenter and office were located?
4. What was the name of the first ServerBeach server?

All of the employees sported some cool limited edition 10,000 t-shirts (see pic). The purpose of this event was to recognize a huge accomplishment for ServerBeach and for the PEER 1 company. When PEER 1 acquired ServerBeach 3.5 years ago, SeverBeach had approximately 4,500 servers. We have now more than doubled our server count and tripled in revenue growth. This couldn’t have been done without the hard work from employees all across the PEER 1 organization.

See more pictures

I had the opportunity to attend the Dallas WordCamp 2008 this past weekend. Aside from the drive from San Antonio to Dallas, the weekend was great. Cold, but great. WordCamps brings the largest gathering of WordPress bloggers, podcasters, designers, programmers and aficionados to teach, learn, eat, drink and generally have fun with one another.

In the opening segment on Saturday March 29th, Matt Mullenweg, founder of Automattic and founding developer of WordPress spoke about WordPress 2.5 and the changes that were made from previous versions. The poor man just had his wisdom teeth removed and was in a little pain that day, but he was a trooper! While he spoke, he displayed the changes in WordPress 2.5 on the big screens. A couple of changes included a new Dashboard (many people learned of WordCamp 2008 through the Dashboard widget), new Gallery Features - upload feature: set thumbnail sizes, proportions of pictures, extracts all photo information from your digital camera (date, time, pixels, camera type), comments in 2.5 - editing has been completely re-designed, cookies are now encrypted and a couple more added security features.

The Mayor also popped in for a few minutes to thank everyone for coming, that was a pleasant visit.

Lunch was catered in from Rudy’s BBQ, thanks to Find My Host who funded it. It was the perfect opportunity to mingle with other bloggers, podcasters, and the like.

The majority of the event, we sat and listened to bloggers and podcasters speak about tips and tricks, how to drive traffic, security, and best practices. These people have done their homework. I was really taken in by some of the tips they were giving, things that had never crossed my mind. Did you know that Google Analytics only tracks people who have Javascript turned on? If someone has Javascript turned off (I generally do), they’re not being tracked - skewed numbers, not good.

After Saturday’s event, many people got together afterwards for a night out and had a great time. Sunday was a jam packed day full of a lot of Q&A and the weekend in general was a very good learning experience for all bloggers and podcasters. John P. moderated the panel and asked very real questions that companies face when looking at building a blog presence. Why should businesses have a blog? What if my employees post something bad? What if my customers post something bad? These are questions that companies have to take into account when making a decision to have a blog - just as ServerBeach did. One of the panel members, Liz Strauss, was dead on when she said, “a blog can turn the faceless company into real humans you can relate to.”

All in all, it was a great event. The city of Frisco, TX allowed WordCamp to use their city council chambers. Many thanks to those who made this possible and I look forward to attending many more in the future.

You can see some of the photos taken at WordCamp 2008.

We’ve reached the 10,000 servers mark! This is a big milestone for ServerBeach and we want to thank you for helping us get here! Below is part of the official press release that went out late yesterday:

The company has reached this milestone through its dedication to providing the kind of control and flexibility that customers expect, in order to grow their businesses and web presence.

“We are very proud to reach this landmark with our strong customer loyalty and support,” said Fabio Banducci, president and CEO of PEER 1. “This milestone also reflects the company’s continuous growth in the very competitive self-managed hosting arena. We strongly believe this has been accomplished in part because ServerBeach has maintained its commitment to go above and beyond what other self-managed hosting companies provide, with much needed resources and support that help our customers succeed.”

Unlike competitors, where service often ends once the server is connected, ServerBeach is focused on providing its customers with continued support as their businesses grow. ServerBeach offers 24/7/365 customer service and automation tools that make self-managed hosting as simple as possible.

Automation tools include Rapid Reboot(TM) and Rapid Rescue(TM), which are powerful self-management tools optimized in-house by ServerBeach and available to customers free of charge. Rapid Reboot(TM) enables customers to restart their web servers instantly and on-demand, without having to wait on a technician to reboot them. Rapid Rescue(TM) is one-of-a-kind, allowing customers to rescue their dedicated servers from potentially fatal errors without waiting for assistance from an onsite technician.

Strategically located across the U.S., in California, Texas and Virginia, ServerBeach takes advantage of the high performance, fully redundant PEER 1 network, with 15 state-of-the-art data centers in 12
cities and 20 network points-of-presence across North America and Europe. Customers can expect reliable service, minimal latency, disaster recovery, and geographic diversity.

“I tried and quit several hosting vendors before discovering ServerBeach,” said Mike Mitchell, CIO at Winnovate.com. “I’ve used ServerBeach almost exclusively for over 4 years now and am very happy with their pricing, reliability, and support. Finally, a web hosting company I can count on!”

According to A List Apart, “sign-up forms must die“. Now, when I read that my first thought was - I agree. I find myself often going to a website just to browse around or read an article but find that I cannot do so without filling out a sign-up form. What does that prompt me to do? It makes me move on to the next website and browse elsewhere.

To quote the author of this website -

I’ll just come out and say this: sign-up forms must die. In the introduction to this book I described the process of stumbling upon or being recommended to a web service. You arrive eager to dive in and start engaging and what’s the first thing that greets you? A form.

We can do better. In fact, I believe we can get people engaged with digital services in a way that tells them how such services work and why they should care enough to use them. I also believe we can do this without explicitly making them fill out a sign-up form as a first step.

I certainly agree with the above quote. I agree that showing a potential customer or visitor what services you have to offer, if nothing more than a sample, will entice them more to stick around if interested and be more than willing to fill out a brief form to sign up.

The article, “Sign Up Forms Must Die” is a very interesting read. The view is mainly from a user standpoint and does not really discuss the views or impacts from a business perspective. One comment (#10) in the discussion forum from the article makes a very good point from a company perspective -

I notice that you are giving opinions from the user perspective only and thought I could give a company perspective on this. A web application I created a couple of years ago (www.ausrackid.com) went through this thought process. Ausrack ID allows IT pros to configure 19” racking systems in a visual way, save print out the results, and get quotes from the company I work for. I chose having no sign up until the user decides they want to save, at which point you are asked for username and email address, if they want a quote for items they get asked for more details. This is quite a way through the process. I was advised to put in a signup process at the front end to allow us to collect information on the users which we could potential use for emailing info. I resisted this at the time, and still do today. However, for the first year, the site was getting significant traffic, and significant usage, but very few people were saving their design, or asking for a quote. As the site needs to fund itself, it was very difficult to justify it’s existence at this stage, and the whole project was almost pulled. I think the moral of the story is that your user details have a value, and giving those to a website you use may be the only way they can stay afloat. Think of YouTube, they can justify their existence by the data provided by the number of users. That is why Google bought them. At the smaller scale my advice would be if they ask for it, and you want to use the service, give them your details, it might just help them survive in a competitive world.

Great point. So how do you create the ultimate user experience, get the data you need to remain competitive, and create a win-win for all?

Read the full article here and share your thoughts.

A new kind of flash memory technology with potentially greater capacity and durability, lower power requirements, and the same design as flash NAND is primed to challenge today’s solid-state disk products. Fremont, Calif.-based Nanochip Inc. said it has made breakthroughs in its array-based memory research that will enable it to deliver working prototypes to potential manufacturing partners next year. Three investors, including Intel Capital, recently put $14 million into the company, which has been developing the technology since its founding in 1996.

“It’s a technology that doesn’t depend on Moore’s Law,” says Gordon Knight, CEO of Nanochip. “This technology should go at least 10 generations.”

Read more about this technology at ComputerWorld.

Google Chief Executive Eric Schmidt will detail the company’s plans for Google-izing the health care industry at a health care trade show on Thursday morning, starting with a consumer destination site called Google Health. Schmidt is scheduled to give the morning keynote speech at the Healthcare Information and Management Systems Society (HIMSS) 2008 annual conference here and will outline Google’s vision on tackling the next Internet frontier of medical data. The move, rumored for a few years, makes sense, given how much people use the Web to get health information and how much they spend on medicines and health care.

Google Health is being previewed at the company booth and gives a glimpse of what consumers participating in a trial in Cleveland will experience–a clean and simple interface where people can get to their health information in one place, share it with others, and search for information and care providers. Google Health will be available for anyone with a Google account to use later this year, said Missy Krasner, product marketing manager for Health Team Google.

Read the full story here.

Earlier on this month I posted about a promotion here at ServerBeach with a few details. Today, I’d like to share the press release that went out today that includes full details of our “Sandbox Servers” -

Developers explore and test a suite of Microsoft design and management tools within a secure, dedicated environment

VANCOUVER, BC – February 26, 2008 – PEER 1 Network Enterprises, Inc. (TSX-V: PIX), a leading provider of online IT infrastructure, has partnered with Microsoft to offer 50 free developer sandbox servers for a 30-day trial. Web developers now have a chance to work with full control on a collection of Microsoft website development applications in a dedicated server environment.

“We are pleased to offer this great program that meets the needs of developers who want to explore new applications and ensure that they work well before exposing them in a production environment,” said Robert Miggins, vice president of business development for PEER 1. “With the sandbox servers we give developers the platform and tools they require to build applications, test, and deploy, all with a seamless experience.”

The 30-day free period is a unique opportunity for web developers and agencies to explore both the internal and external aspects of testing and developing a website and other online applications using some of the latest Microsoft software that has been pre-loaded into the sandbox server and is connected into PEER 1’s extensive online network infrastructure.

“This program is a good opportunity for developers in any field,” said John Zanni, director of hosting for the Microsoft Communications Sector. “Working together in a more collaborative and supportive environment enables developers to build better applications and compatible offerings, which can better meet customer needs and increase both business and customer revenue.”

The developer sandbox supports IIS 6, .ASP.NET 2.0 and PHP 5 and provides the following design and management tools:

* Microsoft® Expression® Studio: Expression Studio includes Expression Blend, Expression Web, and Expression Design - The professional design tools and innovative technologies in Expression Studio give you the flexibility and freedom to bring your vision to reality.

* Microsoft Visual Studio Express Editions: Visual Web Developer 2005 Express Edition and Visual Basic 2005 Express Edition – This is the ideal tool for productively building object-oriented applications for Windows on the .NET Framework.

* Microsoft Silverlight – A cross-browser, cross-platform plug-in for delivering the next generation of media experiences and rich interactive applications (RIAs) for the Web.

* Microsoft SQL Server Standard 2005 – This tool contains features that will help your team develop data applications in a fraction of the time, helping to drive data to the corners of your business.

Microsoft and PEER 1 invite developers to apply to participate in the sandbox. Once approved developers gain free root access to a server set up in PEER 1’s San Antonio data center for 30 days with no contract and no obligation.

***As a bonus, developers who decide to order a server from PEER 1 at the end of the free sandbox server period will receive a Microsoft tool package, including Microsoft Expression Web ($299 value), Microsoft Expression Studio and Microsoft ASP.NET training ($1099 value), at no additional cost.***

Visit http://www.peer1.com/hosting/sandbox.php for more information.

About PEER 1
PEER 1, a leading online IT infrastructure provider, believes in the limitless opportunity of the Internet and the business growth and continuity it provides for its more than 9,000 customers. PEER 1 delivers highly scalable managed hosting and co-location solutions to ensure customers’ online presence is always fast, always available. Since 1999, PEER 1 has grown to include data centers and network points of presence in 17 major cities across North America and Europe. Serving a variety of companies, PEER 1 offers solutions that grow through every stage of web commerce, regardless of company size. The company’s headquarters are in Vancouver, Canada and the stock is traded on the TSX Venture exchange under the symbol PIX.

For more information visit: http://www.peer1.com.

We are proud to offer the MGuard Smart hardware firewall, the smallest security device available delivering amazing security and performance. *

With the growing problem of malicious activity on the Internet, security is a huge concern. To counter this growing issue, ServerBeach has released the mGuard Smart single server hardware firewalls on Category 3 and Category 5 servers.*
To order a mGuard Smart firewall, please contact an account manager or a sales representative at 1-800-741-9939.

* Available as a limited release starting February 25, 2008.
Available only in our San Antonio, TX data center at this time.